FAQ

[vc_row][vc_column][vc_column_text]Memberships[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column width=”1/2″][vc_tta_accordion][vc_tta_section title=”01. How do i become a member?” tab_id=”01″][vc_column_text]Becoming a member is FREE and EASY. All you have to do is prove that you are at least the age of majority in your province of residence and reside in Canada. Register now for free![/vc_column_text][/vc_tta_section][vc_tta_section title=”02. Photo ID Requirements” tab_id=”02″][vc_column_text]To place an order, you must first verify that you are at least the age of majority in your province.

[/vc_column_text][/vc_tta_section][vc_tta_section title=”03. Do i need a doctor’s prescription?” tab_id=”03″][vc_column_text]

To become a part of our online community you do not need a doctor’s prescription. All we require is age verification. You must be at least the age of majority in your province of residence.

[/vc_column_text][/vc_tta_section][vc_tta_section title=”04. How do i apply coupon code on my order?” tab_id=”04″][vc_column_text]Add all of the items to your cart with everything that you want to order. During the checkout process, enter the coupon code provided to you in the discount section.

Please email us if you have any questions about this and we’ll get right back to you at info@exhaleonlinedispensary.com.

[/vc_column_text][/vc_tta_section][vc_tta_section title=”05. Do you offer any compassion or veteran discounts?” tab_id=”05″][vc_column_text]

Yes, we offer a 10% discount for Veterans and Medical members. However, you would need to provide us with a photo of your MMPR/MMAR license and email it to info@exhaleonlinedispensary.com.

[/vc_column_text][/vc_tta_section][vc_tta_section title=”06. Can i cancle, edit or add to my order?” tab_id=”06″][vc_column_text]

We can cancel your order if it has not been shipped out. Please email us at info@exhaleonlinedispensary.com. If you want to edit or add to your order, you need to cancel your current order with us and create a new order.

[/vc_column_text][vc_column_text]

We can cancel your order if it has not been shipped out. Please email us at info@exhaleonlinedispensary.com. If you want to edit or add to your order, you need to cancel your current order with us and create a new order.

[/vc_column_text][/vc_tta_section][vc_tta_section title=”Section” tab_id=”1536768544447-4d219658-3d60″][/vc_tta_section][/vc_tta_accordion][/vc_column][vc_column width=”1/2″][vc_single_image image=”13302″ img_size=”large”][/vc_column][/vc_row][vc_row][vc_column width=”1/2″][vc_column_text]

Payments

[/vc_column_text][vc_tta_accordion][vc_tta_section title=”01. What forms of payment are accepted?” tab_id=”01″][vc_column_text]Exhale Online Dispensary accepts the following payment method:

  1. WESTERN UNION

  2. MONEY GRAM
  3. BITCOINS
  4. WALMART TO WALMART

Once you make your order we will provide you information regarding payment.check your Email after you submit your order

[/vc_column_text][/vc_tta_section][vc_tta_section title=”01. What forms of payment are accepted?” tab_id=”1536801311680-e3a57355-5533″][vc_column_text]Exhale online Dispensary accepts the following  payment method:

  1. Western Union

  2. Money Gram
  3. Bitcoins
  4. Walmart To Walmart

Once you submit your order check your Email for info regarding payment.

[/vc_column_text][vc_column_text]

[/vc_column_text][/vc_tta_section][vc_tta_section title=”01. What forms of payment are accepted?” tab_id=”1536801299135-eee55bfa-81e9″][vc_column_text][/vc_column_text][/vc_tta_section][vc_tta_section title=”02. Why is my order not being processed after payment?” tab_id=”02″][vc_column_text]

[/vc_column_text][vc_column_text]Our system only moves orders into processing once your payment is made.[/vc_column_text][/vc_tta_section][vc_tta_section title=”03. Why is my order still pending?” tab_id=”03″][vc_column_text]

  1. Our system is unable to match your payment to your order only when payment is made

[/vc_column_text][/vc_tta_section][vc_tta_section title=” 04. You have made a payment using Interac Online. You can see the payment has been taken out of your account, but your order is still on hold. Why is my order not being processed?” tab_id=”04″][vc_column_text]In this situation, although you see a withdrawal of payment come out from your account, your bank has actually suspended the transaction of funds and we have not received payment for your order. The funds are then reversed by the bank and returned to your account. (Please note a reversal of funds can take up to 72 hours to complete and be visible on your online banking).[/vc_column_text][vc_column_text]In this situation, although you see a withdrawal of payment come out from your account, your bank has actually suspended the transaction of funds and we have not received payment for your order. The funds are then reversed by the bank and returned to your account. (Please note a reversal of funds can take up to 72 hours to complete and be visible on your online banking).[/vc_column_text][/vc_tta_section][vc_tta_section title=”05. Why has the bank suspended my payment?” tab_id=”05″][vc_column_text]

in such a case email us for more information

[/vc_column_text][/vc_tta_section][vc_tta_section title=”06. How can I fix this so I can complete payment for my order?” tab_id=”06″][vc_column_text]To complete the payment for your order using Online, you must contact your bank and verify your identity against the transaction made. Once you have verified this initial transaction with the bank, this should not become a reoccurring issue for future purchases with exhale online dispensary[/vc_column_text][/vc_tta_section][vc_tta_section title=”07. Is there a minimum order amount?” tab_id=”07″][vc_cta]

the minimum order required is an ounce. However, if you order over $1000 before taxes you’ll receive FREE shipping on your order.

[/vc_cta][/vc_tta_section][/vc_tta_accordion][/vc_column][vc_column width=”1/2″][vc_column_text]

Shipping

[/vc_column_text][vc_tta_accordion][vc_tta_section title=”01. What are the shipping fees?” tab_id=”01″][vc_column_text]

 Shipping rate depends on where your buying from.

[/vc_column_text][/vc_tta_section][vc_tta_section title=”02. Where do you ship from?” tab_id=”02″][vc_column_text]

We ship from the ship from COLORADO,CALI  And DC

[/vc_column_text][/vc_tta_section][vc_tta_section title=”03. How long does it take for my order to arrive?” tab_id=”03″][vc_column_text]If you place your order and make a payment before 2PM  (Mon – Sun s) your order will be shipped the following out once its done

Please note that if you place your order and pay for it over the weekend, then your order will be shipped out to you the following Monday.

we offer express shipping which is over night within the state while standard shipping is 2 to  3 business days

Note: When tracking your package please look for the status “Item out for delivery” indicating that the package has left the sorting facility and is on its way to your location. Your delivery is guaranteed

[/vc_column_text][/vc_tta_section][vc_tta_section title=”04. Do you ship outside of united state ?” tab_id=”04″][vc_column_text]

We ship all over the world . Please when providing delivery information provide a valid delivery address in other to else our work.

[/vc_column_text][/vc_tta_section][vc_tta_section title=”05. Shipping to Remote Areas” tab_id=”05″][vc_column_text]

we do  our best to delivery weed to every  body in need .

[/vc_column_text][/vc_tta_section][vc_tta_section title=”06. Is it Safe Drop Option” tab_id=”06″][vc_column_text]

Its safe to drop any way.All our packages are double sealed and comes inform of a parcel so nobody will know is weed your buying.Relax make your order online and we get it to you.

Please let us know which delivery option you would like and we will be happy to send it the way you would like!

[/vc_column_text][/vc_tta_section][vc_tta_section title=”07. Why is my package going to the wrong destination?” tab_id=”07″][vc_column_text]

, it can cause a routing error and subsequent delay of 1-2 days. If you still do not receive your package within 5 business days please get in touch with our order desk at info@exhaleonlinedispensary.com.

[/vc_column_text][/vc_tta_section][vc_tta_section title=”08. Why does my tracking number not work?” tab_id=”08″][vc_column_text]

We generally email you the tracking number prior to the package being scanned at the postal office. Until your package has been scanned in, your tracking information will not be available for tracking . Please allow up to few hours for the tracking information to be updated.

[/vc_column_text][/vc_tta_section][vc_tta_section title=”09. How will my order be packaged?” tab_id=”09″][vc_column_text]

Our advanced shipping methods ensure your security and privacy. All orders will be discreetly packaged with no mentions of the name exhale online dispensary anywhere on the outside. The products are packaged in smell-proof bags and vacuum sealed.

[/vc_column_text][/vc_tta_section][vc_tta_section title=”10. What happens if I don’t receive my package?” tab_id=”10″][vc_column_text]

If you do not get your package 2 business days after the expected arrival date excluding holidays, contact us immediately . If a trace is filed, we will conduct an investigation and reship . Once the package is located, you will receive it

[/vc_column_text][/vc_tta_section][/vc_tta_accordion][/vc_column][/vc_row][vc_row][vc_column][vc_column_text]

Customer Service

[/vc_column_text][vc_tta_accordion][vc_tta_section title=”01. Who do I contact if assistance is required?” tab_id=”01″][vc_column_text]

You can chat with our friendly and knowledgeable staff by emailing us at info@buybcweedonline.com and someone will respond back to you within 24 hours.

[/vc_column_text][/vc_tta_section][vc_tta_section title=”02. How do I refer a friend?” tab_id=”02″][vc_column_text]Help build our online community and earn points on each order. By referring friends to exhaleonlinedispensary.com, you will earn $10 for each referral you successfully make!

*Please note points will be earned when new members complete their first purchase

You can either choose to invite your friend by an email invitation, by sharing the referral link provided.

[/vc_column_text][/vc_tta_section][vc_tta_section title=”03. What is your Privacy & Security Policy?” tab_id=”03″][vc_column_text]

All your data is safely secured on our database. We do not share any of your information with a third party service. Please read our privacy policy to learn more about how we store your personal information here

[/vc_column_text][/vc_tta_section][vc_tta_section title=”04. How do I become a vendor for ExhaleOnlineDispensary.com?” tab_id=”04″][vc_column_text]

We are always looking to create new partnerships who are able to provide premium cannabis products to our client base. Please email us at info@exhaleonlinedispensary.com and one of our representatives will be in touch with you shortly.

[/vc_column_text][/vc_tta_section][/vc_tta_accordion][/vc_column][/vc_row]